This limited warranty shall apply to Xiaomi products. For handset, air purifier and accessory defects under normal use circumstances and at the discretion of the company, Xiaomi shall provide free of charge repair and/or replacement services within the warranty period.
| Item | Warranty Period | Scope of Warranty | Warranty service | Warranty Support Document |
|---|---|---|---|---|
| Handset Hardware | 1 year | Labor and parts | Walk in | Purchase Order No. |
| Xiaomi original battery, adapter and other accessories packaged | 6 months | Labor and parts | Walk in | Purchase Order No. |
The Limited Warranty starts from the day the customer receives the product.
During the warranty period, any defects listed in < Handset Defects List > below shall be repaired free of charge by Xiaomi.
| Item | Performance Defects |
|---|---|
| Phones / Tablets |
Screen failure including no display/abnormal display
Phone / tablet does not start, unable to log or make calls Phone / tablet does not vibrate or ring Abnormal shutdown Poor contact with SIM cards Button failure No sound or abnormal sound volume Shell crack damage due to structural or material factors |
| Battery Charger | The original charger does not work. |
| Battery | Phone / tablet doesn鈥榯 work after fully charged or cannot charge |
| USB Cables | Do not work |
Service Centers supporting Air Purifier Services, please visit the website: http://www.mi.com/in/service/repair/.
| Item | Warranty Period | Scope of Warranty | Warranty service | Warranty Support Document |
|---|---|---|---|---|
| Main Device (exclusive of filter) | 1 year | Labor and parts | Walk in | Purchase Order No. |
The Limited Warranty starts from the day the customer receives the product.
During the warranty period, if any defect of air purifier is inspected and confirmed by a Xiaomi authorized service center, a free replacement service shall be provided.
This Accessory Product Limited Warranty only covers accessories sold on www.mi.com.
Service Centers supporting Accessory Services, please visit the website: http://www.mi.com/in/service/repair/.
| Item | Scope of Warranty | Scope of Warranty | Warranty service | Warranty Support Document |
|---|---|---|---|---|
| Battery | 6 months | Labor and parts | Walk in | Purchase Order No. |
| Battery Charger | 6 months | Labor and parts | Walk in | Purchase Order No. |
| USB Cable | 6 months | Labor and parts | Walk in | Purchase Order No. |
| Mi Band | 1 year(excluding strap) | Labor and parts | Walk in | Purchase Order No. |
| Headphone | 6 months | Labor and parts | Walk in | Purchase Order No. |
| LED Light | 6 months | Labor and parts | Walk in | Purchase Order No. |
| USB Fan | 6 months | Labor and parts | Walk in | Purchase Order No. |
| Power Bank | 6 months | Labor and parts | Walk in | Purchase Order No. |
| Bluetooth Speaker | 6 months | Labor and parts | Walk in | Purchase Order No. |
The Limited Warranty starts from the day the customer receives the product.
During the warranty period, if any accessory defect is inspected and confirmed by a Xiaomi authorized service center, a free replacement service shall be provided.
Xiaomi may conduct diagnostic tests on customers鈥 products to identify the causes of failures/defects. Before returning any unit for service, customer should back up data and remove any confidential and/or personal information from the product. Xiaomi is not responsible for damage or loss of any program, data, or removable storage media.
Prior to contacting a Xiaomi service agent, please ensure the following information is at hand:
This warranty does not cover the following cases:
For more details, please call Xiaomi hotline: 1800 103 6286.